Orders & Payments

We accept all major credit and debit cards (excludes American Express).

Yes, we accept payments via PayPal. When using PayPal, please ensure your address details are correct as this cannot be modified once the order has been placed.

We accept payments in GBP, Euro, USD, CAD and AUD.

When placing your order, please make sure your billing address matches the address your card is registered to. If you need further assistance, please email cs@linzi.com.

We do not store card details. All payments are handled by two of the world leading payment companies, SagePay and PayPal. Your details are handled by them and are never seen by anyone unauthorised.

Delivery & Returns


Click here for delivery information.

For any other delivery queries, please email cs@linzi.com


Click here for returns information.

For any other returns queries, please email cs@linzi.com

Technical & Account

Please check that you are using the correct email address and password. The 'Forgotten Password' link is available to change your password. If this does not help, please email cs@linzi.com.

Please check your spam/junk folders first. If you haven’t received a confirmation email, please email cs@linzi.com.

If you have not been receiving our newsletters, they may be going into your spam folder. To correct this, please add news@linzi.com to your address book.

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