For the foreseeable future we cannot accept any online returns in our stores.
We will update you with any changes to policies and operating hours as they happen.
Located in The Harvey Centre
Ground Floor next to BB's Coffee & Muffins
Located on the Ground Floor, House Of Fraser End, Near The Disney Store
Located in Main Shopping Centre
Located in Laurie Walk
You can choose to have your order sent to one of our stores to collect! Simply choose the store you would like to collect your parcel from at the checkout. You will receive a confirmation email once your order is complete, and a further email once the parcel has arrived in store.
To collect your order, you will need to show your confirmation email to a member of staff in your chosen store. If this isn't possible at the time of collection, please ensure you have your order number with you.
Most Click & Collect orders will be available to collect 1-2 days after the order is placed. A few orders may take a day or two longer - this is especially likely with sale items. All orders are subject to stock availability. There is a charge of £1 per order for this service.
Please collect your order from store within 14 days. If you do not collect your order within 14 days, your parcel will be sent back to our warehouse and we will wait to hear from you.
*Click and Collect is now also available to HubBox locations across the UK. Please see our delivery page for more information.