Hermes Standard

£2.99 per order.

Dispatched within 1-2 working days, delivery within 2-5 working days.

Free delivery on all orders £75.00 and over (excluding sale items).

Royal Mail Recorded

£4.99 per order.

Dispatched within 1-2 working days, delivery within 2-5 working days.

Free delivery on all orders £75.00 and over (excluding sale items).

Please note, we have been informed that Royal Mail are experiencing delays due to the high volumes of parcels currently being processed. Your order will be processed and sent out within 24 hours of ordering, but it's possible that there could be a delay with your delivery.

Hermes Express

£4.99 per order.

Dispatched within 1-2 working days, once dispatched, delivery in 1-2 days.

Royal Mail Special Delivery

£8.99 per order.

Dispatched within 1-2 working days, once dispatched, delivery is the next day.

Terms

Orders placed by 3pm will be sent out the same day and delivered the next working day. Orders placed after 3pm will be sent the next working day. Orders placed after 3pm on Friday and over the weekend will be dispatched on Monday.*

* Subject to stock availability.

* Delivery around bank holidays and national holidays may differ.

Please note, due to COVID-19, some deliveries are taking slightly longer than usual. Please be patient and we will get your orders to you as soon as we can!

EU Customers will be responsible for any import duties and taxes applicable to their order.

Royal Mail

£14.99 per order.*

Dispatched within 1-2 working days, delivery within 10-14 working days.

DHL

£20.00 per order.*

Dispatched within 1-2 working days, delivery within 2-5 working days.

*At our discretion, we may ask that extra postage is paid for heavier orders or if you live in a remote area. In some cases, we may remove shoes from their boxes before sending the order.

Please note, due to COVID-19, some deliveries are taking slightly longer than usual. Please be patient and we will get your orders to you as soon as we can!

Royal Mail

£14.99 per order.*

Dispatched within 1-2 working days, delivery within 10-14 working days.

DHL

£20.00 per order.*

Dispatched within 1-2 working days, delivery within 2-5 working days.

*At our discretion, we may ask that extra postage is paid for heavier orders. In some cases, we may remove shoes from their boxes before sending the order.

Please note, due to COVID-19, some deliveries are taking slightly longer than usual. Please be patient and we will get your orders to you as soon as we can!

Royal Mail

£14.99 per order.*

Dispatched within 1-2 working days, delivery within 10-14 working days.

DHL

£25.00 per order.*

Dispatched within 1-2 working days, delivery within 2-5 working days.

*At our discretion, we may ask that extra postage is paid for heavier orders. In some cases, we may remove shoes from their boxes before sending the order.

Please note, due to COVID-19, some deliveries are taking slightly longer than usual. Please be patient and we will get your orders to you as soon as we can!

Royal Mail

£14.99 per order.*

Dispatched within 1-2 working days, delivery within 10-14 working days.

DHL

£35.00 per order.*

Dispatched within 1-2 working days, delivery within 2-5 working days.

*At our discretion, we may ask that extra postage is paid for heavier orders. In some cases, we may remove shoes from their boxes before sending the order.

Please note, due to COVID-19, some deliveries are taking slightly longer than usual. Please be patient and we will get your orders to you as soon as we can!

All orders are subject to stock availability and initial security checks.

At our discretion, we may ask that extra postage is paid if a large number of items are ordered or you live in a remote area. We may also remove shoes from their boxes and wrap them to reduce the size and weight of the parcel.

You may be charged handling fees and taxes as your order passes through customs. Any charges are to be paid by the person receiving the parcel. We have no control over these charges and we can't tell you what the charge would be, as customs policies differ from country to country. We would strongly recommend contacting your local customs office before you order.

If you have any problems with your order not arriving or arriving late, please contact cs@linzi.com as soon as possible. Any missing order queries raised with us 28 days after the order has been sent may result in no further action being taken. This is reflective of the policies of Hermes and Royal Mail and their claims processes.

If your order arrives and you think the parcel has been tampered with, is damaged or there are items missing, please contact cs@linzi.com straight away and make sure you keep your packaging and paperwork until the issue is resolved.

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