Delivery

COVID-19

We are continuing to take orders and deliver as normal, we're following all government advice and keeping our staff safe.
We hope you are keeping well during these challenging times.

UK Standard

Hermes Standard

£2.99 per order.

Dispatched within 1-2 working days, delivery within 2-5 working days.

Free delivery on all orders over £75.00 (excluding sale items).

Royal Mail Recorded

£4.99 per order.

Dispatched within 1-2 working days, delivery within 2-5 working days.

Please note, we have been informed that Royal Mail are experiencing delays due to the high volumes of parcels currently being processed. Your order will be processed and sent out within 24 hours of ordering, but it's possible that there could be a delay with your delivery.

UK Express

Hermes Express

£4.99 per order.

Dispatched within 1-2 working days, once dispatched, delivery in 1-2 days.

Royal Mail Special Delivery

£8.99 per order.

Dispatched within 1-2 working days, once dispatched, delivery is the next day.

Terms

Orders placed by 3pm will be sent out the same day and delivered the next working day. Orders placed after 3pm will be sent the next working day. Orders placed after 3pm on Friday and over the weekend will be dispatched on Monday.*

* Subject to stock availability.

* Delivery around bank holidays and national holidays may differ.

Europe

EU Customers will be responsible for any import duties and taxes applicable to their order.

Royal Mail

£14.99 per order.*

Dispatched within 1-2 working days, delivery within 10-14 working days.

DHL

£20.00 per order.*

Dispatched within 1-2 working days, delivery within 2-5 working days. 

*At our discretion, we may ask that extra postage is paid for heavier orders or if you live in a remote area. In some cases, we may remove shoes from their boxes before sending the order.

Please note, due to COVID-19, some deliveries are taking slightly longer than usual. Please be patient and we will get your orders to you as soon as we can!

USA

Royal Mail

£14.99 per order.*

Dispatched within 1-2 working days, delivery within 10-14 working days.

DHL

£20.00 per order.*

Dispatched within 1-2 working days, delivery within 2-5 working days.

*At our discretion, we may ask that extra postage is paid for heavier orders. In some cases, we may remove shoes from their boxes before sending the order.

Please note, due to COVID-19, some deliveries are taking slightly longer than usual. Please be patient and we will get your orders to you as soon as we can!

Australia

Royal Mail

£14.99 per order.*

Dispatched within 1-2 working days, delivery within 10-14 working days.

DHL

£25.00 per order.*

Dispatched within 1-2 working days, delivery within 2-5 working days.

*At our discretion, we may ask that extra postage is paid for heavier orders. In some cases, we may remove shoes from their boxes before sending the order.

Please note, due to COVID-19, some deliveries are taking slightly longer than usual. Please be patient and we will get your orders to you as soon as we can!

Rest Of The World

Royal Mail

£14.99 per order.*

Dispatched within 1-2 working days, delivery within 10-14 working days.

DHL

£35.00 per order.*

Dispatched within 1-2 working days, delivery within 2-5 working days.

*At our discretion, we may ask that extra postage is paid for heavier orders. In some cases, we may remove shoes from their boxes before sending the order.

Please note, due to COVID-19, some deliveries are taking slightly longer than usual. Please be patient and we will get your orders to you as soon as we can!

Terms

All orders are subject to stock availability and initial security checks.

At our discretion, we may ask that extra postage is paid if a large number of items are ordered or you live in a remote area. We may also remove shoes from their boxes and place them in sealed bags to reduce the size and weight of the parcel.

You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel are to be paid by the person receiving the parcel. We have no control over these charges and we can't tell you what the charge would be, as customs policies differ from country to country. We would strongly recommend contacting your local customs office before you order.

If you have any problems with your order not arriving or arriving late, please contact cs@linzi.com as soon as possible. Any missing order queries raised with us 28 days after the order has been sent may result in no further action being taken. This is reflective of the policies of Hermes and Royal Mail and their claims processes.

Click & Collect

Linzi Warehouse
£1.00 per order.
Click and collect is now available from the Linzi Warehouse

Our warehouse will now provide a Click & Collect service with safe contactless collection. These measures protect both our colleagues and customers and we ask all customers to kindly respect these safety measures when collecting orders from our warehouse.
Click & Collect is available for same day collection on certain styles, any styles that are not available for same day collection will be available within 24 hours. You will receive an email when your order is ready for collection.
You will need to bring your confirmation email when collecting your order.
Please wear a mask upon collection.
You will not be able to exchange for an alternate size or style at our warehouse.
Our warehouse will be open for returns for Click & Collect orders only.
Our warehouse will be open for Click & Collect 9am-3pm Monday-Friday.


Linzi Stores
£1.00 per order.
Click and collect from one of our Linzi stores, ready for collection within 48 hours.
Lakeside Shopping Centre
Harlow Harvey Centre
Romford Liberty Centre
Romford Laurie Walk
You will receive an email when your order is ready to collect.
Your parcel will be held here for 14 days.
HubBox Collection Points
£3.49 per order.
Delivered to your chosen HubBox store within 5 working days.
You will receive an email with a collection code when your order is ready to collect.
Your parcel will be held here for 14 days.

 

 

Sale

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