Please note, this is our returns policy for online orders only. Our store returns policy may differ. If you have any queries relating to in store purchases please email email@example.com
Our return policy is 28 days from the date you receive your order. Please allow up to 14 working days for us to process your return.
FINAL OUTLET: Final outlet items are not eligible for a refund or exchange. See details in 'final outlet' policy.
Items must be returned unworn and in their original boxes with the delivery note enclosed. Please ensure you obtain a valid postage receipt from your choice of courier, without this should you have any discrepancies with your return we would be unable to advise further.
We are unable to accept returns on items which have caused discomfort, cuts or a blister.
Swimwear must be returned unworn and in its original packaging. It can only be returned if the hygiene seal and Linzi tag has not been removed. We have the right to refuse a refund if we believe that this seal has been tampered with.
Bags must be returned unused and in their orignal packaging. If the Linzi tag has been removed or tampered with you will not receive a refund. We have the right to refuse a refund if we believe that this seal has been tampered with.