1. Visit returns.linzi.com

2. Enter your order number

3. Select return

4. Choose your courier and generate your QR code/label

Please note:

Return postage is the customer’s responsibility and will be deducted from your refund

A separate label is required per order/parcel (fee applies per label)

Returns cannot be amended once submitted

Please allow up to 14 working days after we've received your item for your refund

Keep your proof of postage - without it, we cannot investigate missing returns

If this still doesn't answer your question please use our Contact Form.