Returns Policy

Please note, this is our returns policy for online orders only. Our store returns policy may differ, if you have any queries relating to in store purchases please email
March 18, 2020 — Arnon Regev

Faulty Returns

If you experience a fault with your item or have received an incorrect item, please email with the below information: Your name and order number A short description of...
December 17, 2016 — Adam Shabbo

Store Returns

Orders originally placed online can be returned to our stores. You can exchange items for something of the same value or more, or the order can be sent back to...
December 17, 2016 — Adam Shabbo

Non UK Returns

Unfortunately at this time, we are unable to cover the cost of returns from outside the UK. Returns address: Linzi Shoes, Unit 2, Trade City, Ashton Road, Harold Hill, Romford,...
December 17, 2016 — Adam Shabbo

UK Returns

Please use our Tracked Returns service with Royal Mail. This is a fully tracked service and is cheaper than sending the parcel back yourself. Repack your item in the original box...
December 17, 2016 — Adam Shabbo


For the foreseeable future we are unable to accept online returns in store. We know this is a very difficult and uncertain time amidst the current COVID-19 pandemic and our...
January 01, 2015 — CS Linzi