Returns

Please note, this is our returns policy for online orders only. Our store returns policy may differ, if you have any queries relating to in store purchases please email contact@linzi.com....

If you experience a fault with your item or have received an incorrect item, please email cs@linzi.com with the below information: Your name and order number A short description of...

Orders originally placed online can be returned to our stores. You can exchange items for something of the same value or more, or the order can be sent back to...

Unfortunately at this time, we are unable to cover the cost of returns from outside the UK. Returns address: Linzi Shoes, Unit 2, Trade City, Ashton Road, Harold Hill, Romford,...

Please use our Tracked Returns service with Royal Mail. This is a fully tracked service and is cheaper than sending the parcel back yourself. Repack your item in the original box...

For the foreseeable future we are unable to accept online returns in store. We know this is a very difficult and uncertain time amidst the current COVID-19 pandemic and our...